4 Ways To Support Customers During COVID

4 Ways To Support Customers During COVID

Right now, there are entire industries trying to figure out what customer support looks like during COVID-19, and as Head of Customer Support for a highly people-focused company, I wanted to share my best advice for leading a strong support strategy during trying...
WFH Wisdom from a Former Freelancer

WFH Wisdom from a Former Freelancer

Much of the working world is waking up with no commute this week. Our workplace is, for the next little while, the same place we sleep, shower, binge-watch Netflix and spend time with our family. As a former freelancer I’m not too daunted because I used to live this...
Thriving from Home: Our Top 3 Tips

Thriving from Home: Our Top 3 Tips

We no longer live in a world where employees need to punch in and out of the office in order to get in a good day’s work. Thanks to the internet, and the great many digital collaboration tools at our disposal, we can be as productive as we want, right from our living...
To The Women I Work With

To The Women I Work With

Every day is a great day to champion women, but especially this day. As a woman working in tech, I have no shortage of inspiration on the subject.  Thriver employs close to 200 people, including a staggering number of talented women who, unknowingly, blow my mind...
From Coder to Cook: The Mika Fresh Story

From Coder to Cook: The Mika Fresh Story

Mika Fresh joined Thriver (previously, Platterz) and settled into a space where her catering capacity, storefront business, and reputation as a staple Toronto caterer have skyrocketed. What do Computer Science and cooking have in common? To most, not much – but for...