People & Culture
4 Ways To Support Customers During COVID

4 Ways To Support Customers During COVID

Right now, there are entire industries trying to figure out what customer support looks like during COVID-19, and as Head of Customer Support for a highly people-focused company, I wanted to share my best advice for leading a strong support strategy during trying...

WFH Wisdom from a Former Freelancer

WFH Wisdom from a Former Freelancer

Much of the working world is waking up with no commute this week. Our workplace is, for the next little while, the same place we sleep, shower, binge-watch Netflix and spend time with our family. As a former freelancer I’m not too daunted because I used to live this...

Crepes & The Power of  Employee Appreciation

Crepes & The Power of Employee Appreciation

When you work for a company that’s on a mission to revolutionize office culture, an event like Employee Appreciation Day is definitely your jam. As a customer success manager at Thriver, the power of employee appreciation is my jam every day. My ultimate goal is to...

To The Women I Work With

To The Women I Work With

Every day is a great day to champion women, but especially this day. As a woman working in tech, I have no shortage of inspiration on the subject.  Thriver employs close to 200 people, including a staggering number of talented women who, unknowingly, blow my mind...

From Coder to Cook: The Mika Fresh Story

From Coder to Cook: The Mika Fresh Story

Mika Fresh joined Thriver (previously, Platterz) and settled into a space where her catering capacity, storefront business, and reputation as a staple Toronto caterer have skyrocketed. What do Computer Science and cooking have in common? To most, not much – but for...